We have two distinct data sets. First is when Consultants use our software to store information regarding the patients they are treating. This can include information about the patient, their diagnosis, treatment plan, any clinical notes, communication and other details. All of this is stored on behalf of the provider. And Selfeey cannot access this. It is stored privately and securely for every provider who uses our software. The other data set is when patients directly visit Selfeey and use Selfeey to store their health history or undertake a healthcare transaction, such as booking an appointment, online consultation and more. We store all this data on behalf of the patient and this too is stored with encryption and HIPAA compliant servers. Any patient, who uses our service, gives us permission to reach out to them from time to time with marketing and/or other communication which he/she can opt out of when he/she chooses so.

We understand if you’re a bit apprehensive about how to convey warm, caring bedside manner, without seeing the patient in person. Don’t worry, we have a few features that’ll help you make the patient feel at ease, and help you consult online effortlessly.

Calling the patient: Hearing your voice will make the patient feel at ease, and you will be able to converse easily to elicit the patient’s history without typing a single word. Your number will not be shared with the patient, and neither will you be billed for the call. We’ve taken care of everything else, so you can focus on taking care of the patient. Make sure you wil bw havin a good internet connection.

Sharing images: The patient can share images with you in the chat, so you can take a closer look, and diagnose more accurately.

Prescriptions: With digital signatures, and a massive directory of drugs, generating an online prescription is easier than ever.

Quick questions: Repeating the same questions feels cumbersome? We’ve made it easy with this feature. We have preset some questions doctors commonly ask, so just select one and send it to the patient.

 

Firstly, congratulations! How was your experience? We hope everything went well! Your fees will be sent to the provided bank account on the 15th Day or 30th Day after your consultation. You should receive the money in a few days, as processing sometimes takes up to 2 days. You will also receive a settlement report on your registered email address with particulars of the payment, so you can keep track of payments easily.

Yes, you can add experts and consultant to your friend list. Simply click on top of the menu “Make friends” and find your experts and consultants then click “Add My User”. Like this you can send the request. Once the Expert accepts the request then he will be added in your friend list.

The benefit of adding consultant to the friend list is that you can convey your concerns any time and seek advice or opinion from the consultant.

You can see the profile of the consultant and experts in “Feature Experts” under the menu.

No, As a user you are not permitted to post any videos on the website.

No, as a user you cannot download the short videos.

No, as a user you cannot download the blogs and articles.

No, as a user you cannot post the blogs and articles.

The nutritionists and dietician prescribe any food or product as per the need of the health or disease.

Yes, you can visit offline. By taking the prior permission from the experts.

Yes, the technician may visit after taking the prior appointment.