For hotels, resorts & restaurants
Fill rooms. Delight guests. Own your direct bookings.
Reservations, guest 360, housekeeping, F&B, concierge, and folio payments — with an AI reservation desk that answers every call and a concierge that speaks every guest's language.
- Reservations
- walk-ins, OTAs and direct in one grid
- Folios
- every charge itemised per stay
- Housekeeping
- room status the front desk can trust
Who it's for
Every business category covered
- Hotels — budget to luxury
- Resorts & retreats
- Serviced apartments & aparthotels
- Hostels, B&Bs & homestays
- Restaurants, cafés & cloud kitchens
- Banquet & event venues
- Clubs & lounges
The Shift
From revenue leaks to revenue systems
Without Selfeey
Missed calls are missed revenue
Every unanswered reservation call at 11 pm books a competitor — or an OTA that takes 20%.
OTA dependence squeezes margin
Commissions eat rate; guests belong to the platform, not to you.
Requests fall between departments
The extra-towel request that took 40 minutes becomes tomorrow's 3-star review.
Reviews go unanswered
Sentiment compounds publicly while the front office fights fires privately.
With Selfeey
24/7 AI reservation desk
Voice and WhatsApp agents quote live availability, take deposits, modify bookings, and never put a guest on hold.
Direct-booking growth
A booking widget for your site, pre-arrival upsells, and repeat-guest recognition that gives guests a reason to book direct.
Requests with SLAs
Every guest request becomes a tracked ticket routed to the right department — with breach alerts before the review, not after.
Review engine
Automated post-stay review requests and AI-drafted responses in brand tone lift the score that drives demand.
Industry Modules
Purpose-built modules for hospitality
Enabled by subscription, these appear as their own sidebar section — on top of the full shared platform.
Rooms
Types, rate plans, status board, housekeeping sync
Reservations
Booking engine, tape chart, groups, deposits, no-shows
Guests
Guest 360, preferences, VIP flags, company accounts
Housekeeping
Auto task boards, attendant mobile flow, inspections
Restaurant
Menus, tables, KOT flow, room service to folio
Concierge
Request ticketing, experiences, transport, AI concierge
Payments
Folios, deposits, city ledger, night audit, settlements
AI Inside
AI trained for hospitality
- Reservation calls answered & booked 24/7
- Multilingual in-stay concierge on WhatsApp
- Group & banquet proposal generation
- Review responses in brand tone + sentiment digests
- Abandoned-booking recovery
- Occupancy & demand forecasting
The Revenue Engine
CRM, sales, marketing & voice — tuned to your vertical
CRM
Guests and corporate accounts on the shared CRM — stay history, preferences, and spend feeding recognition at reservation and personalized offers after checkout.
Sales Automation
Banquet and group enquiries scoped by AI (dates, pax, budget), proposals combining rooms + venue + menus, and quote-chase cadences until signature.
Marketing Automation
Pre-arrival upsell series, seasonal packages across channels, Google Business posts, post-stay review campaigns, and win-back offers timed to booking anniversaries.
Voice AI
An AI reservation agent quotes rates and availability, takes bookings with deposit links, handles modifications, makes confirmation and wake-up calls, and transfers warm when a human touch is needed.
Reports your accountant will trust
- Occupancy & house status
- Night audit pack
- Channel/source production
- Housekeeping efficiency
- F&B sales & voids
- City-ledger aging
- Review sentiment digest
Dashboards per role
- GM: occupancy, ADR, RevPAR, review score
- Front office: arrivals, departures, house status
- Housekeeping: board progress, inspections
- F&B: covers, sales by outlet
Integrations
- Payment gateways & pre-auth
- WhatsApp Business
- Telephony / Voice
- Channel manager / OTA (roadmap)
- Google Business Profile & Reviews
- Accounting export
A late-night reservation call comes in. The AI desk checks live availability, quotes the rate, and the booking lands on the tape chart — double-bookings blocked by the reservation system itself, not by someone remembering to check.
A boutique resort · Hospitality
Pricing
Hospitality included on every plan
Pick a plan, enable your industry, start the 15-day trial.
Free trial
Try Selfeey free for 15 days.
₹0 /mo
or ₹0/year — save 20%
Prices exclude 18% GST.
- Users included
- 5
- Contacts
- 2,000
- AI credits / mo
- 2,000
- Voice minutes / mo
- 60
- Workflow runs / mo
- 1,000
Starter
For a small team getting its first AI employee working.
₹1,600 /mo
or ₹15,360/year — save 20%
Prices exclude 18% GST.
- Users included
- 3
- Contacts
- 2,000
- AI credits / mo
- 100
- Voice minutes / mo
- 50
- Workflow runs / mo
- 250
Pro
For teams running sales and support on Selfeey all day.
₹2,800 /mo
or ₹26,880/year — save 20%
Prices exclude 18% GST.
- Users included
- 10
- Contacts
- 15,000
- AI credits / mo
- 500
- Voice minutes / mo
- 250
- Workflow runs / mo
- 1,500
Enterprise
Custom limits, custom onboarding, custom commercials.
Custom
- Users included
- Custom
- Contacts
- Custom
- AI credits / mo
- Custom
- Voice minutes / mo
- Custom
- Workflow runs / mo
- Custom
See Selfeey configured for hospitality
A 30-minute demo on your own scenarios — pipelines, AI conversations, and the reports your team would see.
Full features during trial · Cancel anytime before day 15 · Approval within one business day