Privacy Policy

1. Introduction

Selfeey Infotech Pvt. Ltd. ("us", "we", or "we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to us, such as:

• Pin contact information you provide directly within your
• Create an account (name, email, password, company details)
• Subscribe to a paid plan (billing information, payment details)
• Contact customer support (correspondence, support tickets)
• Participate in surveys or provide feedback
• Upload data to use our Service (customer data, analytics data)

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device information: IP address, browser type, operating system
• Usage data: pages visited, features used, time spent, clicks
• Location data: approximate location based on IP address
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send transaction notifications
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and provide customer support
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security vulnerabilities
• Personalize and improve your experience
• Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf (payment processing, data analytics, email delivery, hosting services, customer support).

Legal Compliance

When required by law, in a court proceeding, legally, we may disclose information to government authorities, law enforcement, or other third parties.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• Incident response procedures and backup systems

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information within 90 days, except where we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us at privacy@selfeey.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Service may not function properly without cookies.

For more information, see our Cookies Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.